(Outsourced Contractor) A company that manages and provides services in relation to one or more non-essential business activities to the customer, such that the customer is specialized in importing and exporting, but he undertakes marketing or customer services to a company specialized in marketing instead.
In an outsourcing agreement, there are two parties to the agreement. The first side is the client company; The second side is the third party that manages the service and provides it to the recipient company.