Business process outsourcing means hiring a third party specialized in a specific field and entrusting it to carry out tasks on behalf of the company or institution.
(Outsourced Contractor) A company that manages and provides services in relation to one or more non-essential business activities to the customer, such that the customer is specialized in importing and exporting, but he undertakes marketing or customer services to a company specialized in marketing instead. In an outsourcing agreement, there are two parties to the agreement. The first side is the client company; The second side is the third party that manages the service and provides it to the recipient company.
The main objective of outsourcing is the idea of specialization, i.e. the business organization should focus its attention only on its core activities such as manufacturing, importing, etc.; Obtaining non-essential activities through some agencies specialized in this specialization.